Patient Flow Overview

One of the HNHB LHIN’s priorities is that people have access to the right care, at the right time, in the right place. To make this happen, we are working to make sure that:

• People who do not need to go to the emergency department get the right care in a more appropriate place
• People who do need to go to the emergency department get their needs met appropriately and more quickly
• People who need to be admitted to hospital for an immediate or planned surgery or treatment will not be delayed
• People will get the care they need after their hospital treatment or surgery is over

Getting people to the right care, at the right time, in the right place is called patient flow.  The core components of the patient flow strategy can be summarized as follows:

To address the core components, we have established goals and performance measures for the following priorities:

• Alternate Care Settings
• Emergency Department Capacity
• Clinical Program Integration
• Community Based Health Service Capacity
• Aboriginal Health (described under Planning and Integration)
• Francophone Health (described under Planning and Integration)

Each of these priorities are described in more detail - browse through the side menu to learn more!