Strategic Health System Plan
In 2012, the HNHB LHIN completed a strategic planning process to identify those key directions which, taken together, will transform the local health system. The development of the Strategic Health System Planning (SHSP) followed a comprehensive process, including:
The Strategic Health System Plan, approved by the LHIN Board at the December 12, 2012, meeting, sets out LHIN’s overall strategic aim:
- a review of population, demographics, health status and utilization data
- a literature review of lessons learned from other high performing systems around the world
- significant engagement input and feedback from stakeholders, including, citizens, provider organizations, physicians and other stakeholders such as elected officials.
To dramatically improve the patient experience
through quality, integration and value.
Three key strategic directions were identified supporting the strategic aim, including:
- Dramatically improve the patient experience by embedding a culture of quality throughout the system.
- Dramatically improve the patient experience by integrating service delivery.
- Dramatically improve the patient experience by evolving the role of the LHIN to become Health System Commissioners.
The SHSP formed the basis of the LHIN’s third Integrated Health Service Plan (IHSP), and the Annual Business Plans (ABPs) for the fiscal years 2013-14, 2014-15 and 2015-16.
Strategic Health System Plan Refresh
In the fall of 2014, the HNHB LHIN leadership team undertook a review and refresh of the SHSP’s aim and strategic directions, to identify any mid-course corrections after two years of implementation. The review process included the following four steps:
- Review accomplishments to date from the first two years of SHSP implementation.
- Seek input and feedback from Stakeholders, including Health Service Providers (HSPs) and the Citizens’ Reference Panel (CRP).
- Review the new government mandate and priorities of the Ministry of Health and Long-Term Care (ministry).
- Align inputs to ensure appropriate direction for the 2015-16 ABP and advance preparation for the next IHSP (2016-17 to 2018-19).
Based on the stakeholder engagement sessions, there is continued support for the overall strategic aim of the LHIN, “to dramatically improve the patient experience through quality, integration and value”. There is also continued support for the three strategic directions following from that aim - embedding a culture of quality throughout the system; integrating service delivery; and evolving the role of the LHIN to become health system commissioners.
Additionally, the importance of a strong, engaged primary care sector, integrated into the continuum of services and focused on meeting the needs of the person, was also identified at both the HSP and CRP sessions. Focusing on the health and wellness of the population, and on the home and community care sector are also included in ministry priorities.
Considering all the input received, the LHIN will maintain its strategic focus on dramatically improving the patient experience, through quality integration and value, as outlined in figure 1.
Strategic Health System Plan (SHSP)
Reference and Educational Materials
Click here for reference and educational materials.
Relevant Information & Links
Care coordination for improved quality and better value for money are not goals unique to the HNHB LHIN. In the PBS video, Frontline: Doctor Hotspot, learn how a team of health care providers in Camden, New Jersey reduced costs and emergency department visits by 40-50% by better coordinating and targeting care.